Healthcare Solutions from Arex HOSTING
HIPAA Healthcare
HIPAA- and HITRUST-Compliant Cloud Solutions Deliver Flexibility and Peace of Mind
HIPAA compliant, HITRUST certified, and backed by our trusted expertise.
Software companies, healthcare providers, and other covered entities can realize significant efficiency and operational improvements by leveraging the cloud. The challenge is properly architecting a fully compliant solution that protects confidential data such as electronic health records (EHR) or electronic medical records (EMR). This is where ArexCloud’s array of compliant hosting solutions comes in!
Arex is a HITRUST-certified and HIPAA-compliant cloud hosting provider, offering a range of BAA-backed and third-party-reviewed HIPAA solutions. Our cloud hosting solutions include a HIPAA-compliant platform that adheres to industry-standard security requirements set by the HITRUST Alliance framework. As a result, we offer a more complete healthcare feature set than many of our competitors, and an industry-leading, 15-minute security incident response plan.
Trusted Expertise
Highly-trained, experienced cloud hosting solution architects will help you design, build, and manage your fully compliant solution 24/7.
HITRUST-certified and HIPAA-compliant solutions reviewed and attested by third-party compliance firms.
Quarterly security and compliance training for all ArexCloud staff.
Microsoft Premier Partner and Gold Cloud Platform Competency ensures rapid issue resolution and remediation.
Trusted Infrastructure
Our BAA-backed, HIPAA-compliant, and HITRUST-certified cloud hosting solutions incorporate best-in-class technology and are configured for the needs of your business. Our infrastructures feature:
Choice of traditional managed servers, private cloud, or hybrid solutions that are optimized for DR and platform resiliency.
Clusters that can be increased in size within three days or less.
24/7/365 Peace of Mind
Arex is a HITRUST-certified, HIPAA-certified service provider, with 24/7/365 monitoring, including vulnerability scanning, log collection, storage, and threat response. We offer:
Monitoring and Remediation with Vulnerability Scanning, log Collection, Storage, and Threat Response 15-minute security incident response (SIR) Service Level Agreements (SLAs).
A Dedicated Technical Account Manager
Comprehensive Arex Fully Compliant Solutions
Arex offers HITRUST-certified and HIPAA-compliant cloud hosting solutions based on managed dedicated servers or private cloud solutions. Regardless of which infrastructure you select, you can be assured that you are securing your clients’ protected healthcare information—and your business.
Managed Dedicated Servers
Single-tenant servers provide cost-effective compute, and protection of ePHI data and business critical IT assets.
Primary Use Cases
Maximum hardware and software configurability
Ideal for less complex workloads (ie. database hosting, archival, etc.)
Security Solution
Dedicated security appliance on top of dedicated compliant stack
Managed Private Cloud
Microsoft Hyper-V private cloud configured in a high-availability (HA) cluster provides rapid scalability with virtual machines.
Primary Use Cases
Familiar tool sets and API for easy resource management
Predictable billing, performance, and uptime with dedicated, isolated clusters.
Ideal for highly-scalable, HITRUST-certified, HIPAA-compliant SaaS platforms, virtual desktop (VDI) environments, and compute-intensive applications (EHR, EMR, back office)
Security Solution
Security solution installed on the hypervisor for agent less security management
Includes easy-to-use security templates for virtual firewall, intrusion detection, anti-virus, and log management
Both Solutions Include:
Security
Intrusion Detection Services: Internal and external vulnerability scanning, real-time intrusion detection, alerting, and remediation
Managed Firewall Services: Whitelisting, blacklisting, site-to-site VPN, redundancy
Log Management Services: Virtualized log collection appliances configuration, alerting, 12-months archival, monthly log reviews
Hardware Security: Anti-virus protection and updates, hardened servers, software layer encryption
100% Data Encryption: Safeguard your ePHI data
Managed Services
Premier Support: 24/7 access to HITRUST-certified and HIPAA-trained IT staff with 30 minute response time guarantee and quarterly security reviews
Patch Management: Stay up to date on supported operating systems (Windows 2016, Debian)
Management Portal: Centralized, easy-to-use ArexCloud management portal with customized reporting
Infrastructure
100% Up-Time Guarantee: Redundant network, constant power and cooling
Compliant and Audited: SSAE16, SOC 2 Type II data centers, HITRUST CSF, HIPAA AOC, audit assistance
Annual Penetration Testing: Internal and external
Fully-Compliant Healthcare Solutions
Arex HITRUST- and HIPAA-compliant solution bundles address all three facets of HIPAA compliance, along with an industry-defined security common security framework, providing administrative, physical, and technical safeguards. We offer a combination of outstanding managed services, best-in-class compliant solutions, proven onboarding plans, and competitive pricing to make HIPAA compliance a no-brainer.
Administrative
Security management process
Workforce security
Information access management
Security awareness and training
Security incident process and procedures
Contingency plan
Business associate contracts
Assigned security responsibility
Physical
Facility access controls
Workstation use and workstation security
Device and media controls
Technical
Access and audit control
Data integrity
Person and entity authentication
Data transmission security
TeleHealth
Telehealth is the use of communications technologies to provide health care from a distance. These technologies may include computers, cameras, videoconferencing, the Internet, and satellite and wireless communications. Some examples of telehealth include
Benefits and Potential Uses of Telehealth
Telehealth services can facilitate public health mitigation strategies during this pandemic by increasing social distancing. These services can be a safer option for HCP and patients by reducing potential infectious exposures. They can reduce the strain on healthcare systems by minimizing the surge of patient demand on facilities and reduce the use of PPE by healthcare providers.
Maintaining continuity of care to the extent possible can avoid additional negative consequences from delayed preventive, chronic, or routine care. Remote access to healthcare services may increase participation for those who are medically or socially vulnerable or who do not have ready access to providers. Remote access can also help preserve the patient-provider relationship at times when an in-person visit is not practical or feasible.
Getting care at home, especially for people who can't easily get to their providers' offices
Getting care from a specialist who is not close by
Getting care after office hours
More communication with your providers
Better communication and coordination between health care providers
More support for people who are managing their health conditions, especially chronic conditions such as diabetes
Lower cost, since virtual visits may be cheaper than in-person visits