124/7/365 Support Via Chat And Email
Chat, and email support with median response time of 15 minutes. For critical business issues, Enterprise customers have access to our 24/7/365 emergency services.
2100% Uptime Guarantee With 25x Reimbursement SLA
In the rare event of downtime, Enterprise customers receive a 25x credit against the monthly fee, in proportion to the respective disruption and affected customer ratio.
3Predictable Flat-Rate Pricing For Usage Based Products
Only enterprise customers can negotiate flat rate pricing on Argo, Rate limiting, Workers, Load Balancing, Live Stream and more.
4Advanced Cache Controls
Enterprise customers have lower TTLs and can purge cache by tag or host.
Use the power of ArexDNS's network to intelligently manage bot traffic to your application in order to prevent credential stuffing, inventory hoarding, content scraping and other types of fraud.
6Access To Raw Logs
Take charge of your data and run your own analytics using raw log data from web assets on ArexDNS's network.
Understand the impact of your WAF configuration. Firewall Analytics let you know if a rule is effective by illustrating the impact in an easy to digest format.
8Role Based Access
Provide role-based access throughout your organization. Each user is given set permissions, individual API keys, and optional two-factor authentication.
Enterprise web assets are placed on ArexDNS dedicated IP ranges, providing prioritized routing and protection to ensure maximum speed and availability.